AI Automation
AI automation for small business: your phones, follow-up and paperwork, handled every day.
“I'm answering phones, chasing leads and doing paperwork at night instead of running my business.”
AI automation puts agents to work inside the tools you already use. They answer your phone and can book the appointment, text anyone you miss a link to book, send happy customers a link to leave a review, and keep your books, invoices, receipts and inventory handled. You approve anything that matters. It runs every day at a Pittsburgh salon and a Denver rental company.
Running today at a Denver rental company on 150 automations and Luna, and at a Pittsburgh salon.
From $499
Stand-alone agents from $499. Front Desk package $1,999. AI receptionist on its own $499.See all pricing ▸Where the time and money go
Almost every small business leaks in the same three places. The phone rings while you're with a customer, and most callers who hit voicemail call someone else. The people who did reach out never hear back, so they drift away. And the books, invoices and receipts land on you after closing. AI automation takes all three off your plate.
The AI receptionist
She answers every call in your business's own voice, day and night. She knows your services, prices and hours, answers the questions callers actually ask, and texts you every message. Add booking and she puts the appointment into Square or your calendar while the caller is still on the line. Anything she shouldn't handle gets summarized and texted to you, and robocalls get shut down.
You can hear a real call on the AI receptionist page.
Text-back and follow-up
- Missed-call text-back: anyone who calls and doesn't book gets a text from your business within minutes, with your link to book.
- Confirmations and reminders, so fewer people forget.
- A review link after every visit, sent while the experience is fresh.
- Due-for-a-visit reminders, with the booking link, when a regular is overdue.
- Win-back texts to customers who haven't been in for a while.
- Lead follow-up for businesses that quote instead of book: every estimate and inquiry followed up until they say yes or no.
Back office agents
- Books: transactions categorized, accounts reconciled, receipts and bills captured from your email, and a monthly close ready for your accountant.
- Invoicing: recurring invoices sent on time with payment links, and unpaid ones chased.
- Cashflow: every bank and card in one view, updated daily.
- Costing and inventory: what each product, service or job really costs, and stock that counts itself.
- Chief of Staff: your inbox triaged, replies drafted, your calendar kept, approvals by text.
Luna: one AI running the whole operation
For businesses with a team, a schedule and customers messaging all day, the agents can be run by one AI manager. Luna, our Denver AI manager, runs Cashaw Management's rental operation: about 3,160 messages a month through one message center, around 2,000 of them sent by her, plus the daily and end-of-day reports, review responses and the cleaning schedule.
Guests get answers from 7 a.m. to midnight, and only money, complaints and maintenance go to a person. An issue-triage agent reads each message and any photo and routes it to maintenance or cleaning. The automation layer under her runs around the clock. Doing her job by hand would take about two full-time assistants.
In Pittsburgh, Zion is our AI builder: it builds the agents and automations for each business, then runs them and watches them every day.
Running today
In Denver, Shaquan's rental company runs on 150 automations and Luna, and Shaquan checks in on day-to-day operations about once a month instead of nearly every day. The company has cut roughly $55,000 a year in vendor and software costs.
In Pittsburgh, Lost Sheep Salon's callers who don't book get a text back with the booking link, clients get review links and reminders, the owner gets a 6:30 a.m. text with her appointments, and her hair color is weighed on a Bluetooth scale so inventory counts itself.
You stay in control
Every text is written in your voice and approved by you before it goes live, and any of it can be paused with one switch. Anything with real consequences, like sending money or filing a document, waits for your yes. Your data stays yours. We run the systems on Twin Summit accounts we manage, so we can watch them and fix them fast. We keep your books ready for your accountant; we don't give tax advice.
What it costs
- Front Desk package: $1,999. Your AI receptionist, text-back and follow-up, a business inbox and daily briefs for you and your team.
- Stand-alone agents: from $499. Text-back and follow-up on its own number is $699. Texting and call usage run at cost.
- Back Office package: $2,499. Chief of Staff, books with receipts and bills, invoicing and a cashflow dashboard.
- Every agent and what it does is on the Agents page.
Questions owners ask
Is text-back a monthly fee?
No. It's built once and paid once. The only ongoing cost is texting usage, billed at cost.
Does the receptionist actually book appointments?
Yes. With the booking add-on she books into Square or your calendar while the caller is still on the line.
Will the texts sound like a robot?
No. They're short, written in your voice and approved by you before anything goes live.
Do I need special approval to text customers?
Business texting needs carrier registration. We handle it so your messages deliver.
Is this tax advice?
No. The books agent keeps your books clean and ready for your accountant, who handles taxes.
Keep reading
Get your time back. Keep more of what you earn.
Tell us the one task eating your week. In the free audit we'll show you what an agent would take off your plate, and what it would cost.